Gentle Reminder: Follow-up on swim fin claim.
Hi Thomas
I’m following up on the claim for my son’s swim fins. In your email on November 5th, you mentioned you would check with the production team and get back to me within two days, but I haven’t received an update yet.
Since my son depends on the fins for training and competitions, we’re hoping to resolve this quickly. As noted earlier, the fins were only lightly used before they broke.
Could you please provide an update on the status when you have a moment?
Thank you
Marianne Rekdal Jensen